Be an Agent of CHANGE
By definition, an “agent of change” is someone who recognizes an opportunity to improve things for others, and takes action. An innovator, who isn’t afraid to think outside the box because they don’t even see the damn box. They only see a chance to make things better, and they take it.
Are YOU the CHANGE we’re looking for?
Open Positions
Account Manager (Skaneateles)
We are seeking an in-house Account Manager to service our client base of HVAC dealers and create long-term, trusting relationships. Your role is to manage the day-to-day activity of each account, develop new business from existing clients and actively seek new sales opportunities.
Account management responsibilities include ongoing phone contact with clients, media research, and facilitation of marketing plans. Candidate will work with graphic designers, web programmers and production staff, handling all the logistics required to get the projects completed.
Manage and drive the activity of each campaign. Interact with customers, developing relationships and offering direction and feedback, and providing pricing. Help develop advertising content, social media campaigns, graphics, purchase media and online advertising services. Report on digital progress and assess campaign success or needs for refinement.
Account Managers answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with internal team members to improve the entire customer experience. This position may require occasional travel.
CHANGE HVAC Marketing is a small but growing, well-established niche marketing firm. We are looking for a genuine “people-person” who is aggressive in drive, but approachable, warm, and accommodating in demeanor. Excellent multi-tasking and organizational skills are an absolute must. Excellent phone personality and communication skills are essential. Sense of humor is highly recommended!
If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d love to meet you.
Why you should work for CHANGE HVAC Marketing:
Comfortable, friendly, positive office environment
Culture of inclusiveness, consensus, and valuing everyone’s contributions
Flexible hours and remote work opportunities
Opportunity for advancement
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Provide accurate pricing to maximize profits
- Develop trusted advisor relationships with clients
- Ensure the timely and successful delivery of projects according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to your accounts
- Develop new business with existing clients and/or identify areas of improvement
- Forecast and track key account metrics
- Prepare reports on account status
- Assist with challenging client requests or issue escalations as needed
- Proven work experience as an Account Manager or relevant role
- Knowledge of social media monitoring and maintenance
- Proficient with CRM software, PPT, Excel
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- Minimum 3 years Account Management experience.
- BA/BS degree in relevant field. Education is important, but ATTITUDE is everything.
- Knowledge of HVAC industry is a big plus!
- Simple IRA with employer match
- Flexible schedule
- Health insurance
- Paid time off
CHANGE HVAC Marketing is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation or any other protected category.
Please provide resume, cover letter and salary requirements via email. No phone calls.
Employment Type: Full-time
Compensation: DOE, please forward salary requirements. Health insurance, Paid time off, Professional development assistance, Retirement plan, Bonus pay.
COVID-19 considerations: Vaccination required
Content Creator
If you’d rather write than sleep, love to create all things content, and reach for your keyboard before your coffee, we’d like to meet you! We’re a boutique, niche marketing firm, looking for a Content Creator with strong writing skills to write and publish various types of content for our clients.
As our content overlord you’ll write marketing copy and promote client content on social media, web pages, blogs, emails, and other collateral.
We’re looking for someone creative, organized, and enthusiastic – who possesses both a sense of urgency and humor in equal measure.
Success in this role will be determined by the value of content created and the engagement created for our clients across all platforms
Why you should work for
CHANGE HVAC Marketing:
- Comfortable, friendly, positive office environment
- Culture of inclusiveness, consensus, and valuing everyone’s contributions
- Flexible hours and remote work opportunities
- Opportunity for advancement
Qualifications:
- Excellent verbal and written communication skills
- Understanding of marketing strategies and practices
- Strong interpersonal and customer service skills
- Keen attention to detail
- Working knowledge of social media networks such as Facebook, Twitter, Pinterest, Instagram, Google, and other digital media networks
- Excellent multitasking, time management, interpersonal, presentation and communication skills
Benefits:
- Simple IRA with employer match
- Flexible schedule
- Health insurance
- Paid time off
Responsibilities:
- Write well-structured drafts using digital publishing platforms
- Edit and proofread written pieces before publication
- Promote content on social networks and monitor engagement (e.g. comments and shares)
- Stay up to date with industry-related news sources
- Identify customers’ needs and recommend new topics
- Coordinate with Account Manager and design teams to illustrate articles
- Stay up to date with latest digital/social media best practices and technologies, including digital/social media tools and analytics
- Social Media – collaborate on social media strategy; responsible for consistent content creation and execution of social posts on LinkedIn/Instagram/Twitter/
Facebook as well as blog posts and longer-form content - Marketing Assets – update marketing/sales collateral as needed as well as develop new assets from scratch including brochures, flyers, info graphics, video scripts
- Email Marketing – write compelling content for email marketing campaigns
- PR- write press releases/announcements
- Website and Landing Pages – create, maintain and update website and landing page content as needed
- Blogs – create and distribute
- Brand – adhere to and protect brand guidelines to ensure brand consistency across all marketing channels
- Liaise with other team members to accomplish the client’s goals
Social media marketing: 4 years
Writing skills: 4 years
BA in Marketing or Communications
Work Location: Skaneateles, NY
Please provide resume, cover letter and salary requirements via email. No phone calls.
Compensation: DOE, please forward salary requirements.
COVID-19 considerations: Vaccination required for in-office positions
Accounting/Office Manager
The Accounting Manager will be the point person for company invoices, tax documents, and other accounting-related matters. The ideal candidate will be familiar with management principles, have a background in office administration, and possess strong oral and written communication skills. This position is full time.
Why you should work for CHANGE HVAC Marketing:
- Comfortable, friendly, positive office environment
- Culture of inclusiveness, consensus, and valuing everyone’s contributions
- Flexible hours and remote work opportunities
- Opportunity for advancement
Benefits:
- Simple IRA with employer match
- Flexible schedule
- Health insurance
- Paid time off
Responsibilities:
- Provide the best possible customer service to all clients and team members.
- Evaluate daily AP transactions to ensure accuracy and categorization is appropriate.
- Daily interaction with banking website for activity reconciliation
- Manage and maintain financial records.
- Monitor project budgets and keep track of expenses to ensure they stay within budget.
- Handle any other administrative duties as needed by management.
- Perform customer billings and reviews for accuracy.
- Input payables and verify vendor invoices.
- Provide ad-hoc analysis and reports to the team as requested.
- Monthly reconciliation of all accounts
- Perform scanning, filing, typing, and data entry of accounting and business office records.
- Maintain strict confidentiality of clients, volunteers, staff and of secure fiscal records.
- Manage billing related customer inquiries and update records
- Perform collection calls as needed.
- Prepare payroll for service provider.
- Process vendor payments, and maintain vendor relationships.
- Assist management with financial decisions.
Please provide a resume, cover letter, and salary requirements via email. No phone calls.
Compensation: DOE, please forward salary requirements. Health insurance, Paid time off, Professional development assistance, Retirement plan, Bonus pay
COVID-19 considerations: Vaccination required
Employment Type: Full-time
Work Location: In office. Must be able to reliably commute, or plan to relocate to the area prior to starting work.
SEO and PPC Specialist
We’re a boutique, niche marketing firm, looking for an SEO and PPC specialist with strong technical marketing skills to strategize about and implement organic and paid search marketing for our clients.
As our SEO and PPC specialist, you’ll develop and implement organic and paid digital marketing strategies with the help of advanced reporting tools, UI/UX specialist, and Front End Developer. The client load for this position ranges from 8 – 15 accounts.
We’re looking for someone creative, organized, and enthusiastic – who possesses both a sense of urgency and humor in equal measure.
Responsibilities:
- Perform SEO audits for existing and new clients.
- Perform PPC/SEM/GLS research to determine strategy and possibilities for lead generation
- Report on the success of efforts weekly via our existing systems
- Inform website builds and updates to keep them in line with marketing efforts and goals
- Stay up to date with industry-related news sources
- Identify customers’ needs and recommend new efforts
- Coordinate with Account Manager to resolve customer issues and keep them updated
- Stay up to date with the latest digital/social media best practices and technologies, including digital/social media tools and analytics
- Website and Landing Pages – create, maintain and update website and landing page content as needed
- Blogs – order and implement blog content to align with SEO strategy
- Brand – adhere to and protect brand guidelines to ensure brand consistency across all marketing channels
Qualifications:
- Excellent verbal and written communication skills
- Thorough understanding of marketing strategies and practices
- Excellent interpersonal and customer service skills
- Excellent attention to detail
- Excellent knowledge of web-based properties such as Facebook, Twitter, Pinterest, Instagram, Google, and other digital media networks
- Relevant Google certification or a willingness to earn them
- Excellent multitasking, time management, interpersonal, presentation, and communication skills
Experience:
2 years of digital marketing experience outside of an academic setting
Education:
BA in Marketing, Computer Science, or related field
Why you should work for CHANGE HVAC Marketing:
- Comfortable, friendly, positive office environment
- Culture of inclusiveness, consensus, and valuing everyone’s contributions
- Flexible hours and remote work opportunities
- Opportunity for advancement
Benefits:
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Please provide resume, cover letter and salary requirements via email. No phone calls.
Employment Type: Full-time
Salary: From $55,000.00 per year
COVID-19 considerations: Vaccination required for in-office positions
Social Media Specialist
CHANGE HVAC Marketing is seeking a tech-savvy, well-rounded Social Media Specialist. Candidates should have a basic understanding of branding and design and strong verbal and written communication skills. This position requires an expert-level understanding of organic social media marketing and a working knowledge of paid social media strategies and email marketing.
Responsibilities:
- Manages communication between agency and client on the topic of social media efforts
- Develops social media strategies that advance the client’s reputation and goals
- Manages HVAC-specific social media accounts for both organic and paid strategies
- Self-develops simple post designs
- Self-develops text content for posts and ads
- Composes detailed orders for complex designs
- Monthly reporting to Account Managers about social media aspects of the client’s marketing plan
- Email campaign creation, distribution, and management
- Create and distribute social media advertising on FB, Instagram, and LinkedIn
- Develop simple webpage and blog page text content for HVAC clients
Why you should work for CHANGE HVAC Marketing:
- Comfortable, friendly, positive office environment
- Culture of inclusiveness, consensus, and valuing everyone’s contributions
- Flexible hours and remote work opportunities
- Opportunity for advancement
Experience:
- Social media marketing: 3 years (Preferred)
Benefits:
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Please provide resume, cover letter and salary requirements via email. No phone calls.
Employment Type: Full-time
Salary: 45,000 – 55,000 per year
Work Location: In office or remote position
COVID-19 considerations: Vaccination required for in-office positions