Be an Agent of CHANGE

By definition, an “agent of change” is someone who recognizes an opportunity to improve things for others, and takes action. An innovator, who isn’t afraid to think outside the box because they don’t even see the damn box. They only see a chance to make things better, and they take it.

Are YOU the CHANGE we’re looking for?

Open Positions

Account Manager (Skaneateles)

We are seeking an in-house Account Manager to service our client base of HVAC dealers and create long-term, trusting relationships. Your role is to manage the day-to-day activity of each account, develop new business from existing clients and actively seek new sales opportunities.

Account management responsibilities include ongoing phone contact with clients, media research, and facilitation of marketing plans. Candidate will work with graphic designers, web programmers and production staff, handling all the logistics required to get the projects completed.

Manage and drive the activity of each campaign. Interact with customers, developing relationships and offering direction and feedback, and providing pricing. Help develop advertising content, social media campaigns, graphics, purchase media and online advertising services. Report on digital progress and assess campaign success or needs for refinement.

Account Managers answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with internal team members to improve the entire customer experience. This position may require occasional travel.

CHANGE HVAC Marketing is a small but growing, well-established niche marketing firm. We are looking for a genuine “people-person” who is aggressive in drive, but approachable, warm, and accommodating in demeanor. Excellent multi-tasking and organizational skills are an absolute must. Excellent phone personality and communication skills are essential. Sense of humor is highly recommended!

If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d love to meet you.

Why you should work for CHANGE HVAC Marketing:

Comfortable, friendly, positive office environment
Culture of inclusiveness, consensus, and valuing everyone’s contributions
Flexible hours and remote work opportunities
Opportunity for advancement

Responsibilities:
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Provide accurate pricing to maximize profits
  • Develop trusted advisor relationships with clients
  • Ensure the timely and successful delivery of projects according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to your accounts
  • Develop new business with existing clients and/or identify areas of improvement
  • Forecast and track key account metrics
  • Prepare reports on account status
  • Assist with challenging client requests or issue escalations as needed
Skills:
  • Proven work experience as an Account Manager or relevant role
  • Knowledge of social media monitoring and maintenance
  • Proficient with CRM software, PPT, Excel
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • Minimum 3 years Account Management experience.
  • BA/BS degree in relevant field. Education is important, but ATTITUDE is everything.
  • Knowledge of HVAC industry is a big plus!
Benefits:
  • Simple IRA with employer match
  • Flexible schedule
  • Health insurance
  • Paid time off

CHANGE HVAC Marketing is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation or any other protected category.

Please provide resume, cover letter and salary requirements via email. No phone calls.

Employment Type: Full-time

Compensation: DOE, please forward salary requirements. Health insurance, Paid time off, Professional development assistance, Retirement plan, Bonus pay.

COVID-19 considerations: Vaccination required

CHANGE HVAC Marketing is seeking a part-time Digital Marketing Assistant.

This junior level, work-from-home position has flexible but consistent hours. The ideal candidate is curious by nature and enjoys applying organization to the chaotic methods of a super creative and geeky team.

The Digital Marketing Assistant position supports the Digital Marketing team by facilitating communications with white-labeled marketing vendors and the customers who use them. Additionally, the role is responsible for monitoring and adjusting active marketing efforts and reporting tools as needed.

Requirements:

  • A foundational understanding of the following marketing technologies: Websites, SEO, Social Media, and email marketing.
  • Functional knowledge of the following communication and reporting technologies: Google Workplace, Mail Chimp, Constant Contact, Microsoft Office Suite, Google Analytics.
  • Strong written communication skills will help you in this position.

CHANGE HVAC Marketing is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation or any other protected category.

Please provide resume, cover letter and salary requirements via email. No phone calls.

Employment Type: Full-Time.

Compensation: DOE, please forward salary requirements. Health insurance, Paid time off, Professional development assistance, Retirement plan, Bonus pay.

Content Creator

If you’d rather write than sleep, love to create all things content, and reach for your keyboard before your coffee, we’d like to meet you! We’re a boutique, niche marketing firm, looking for a Content Creator with strong writing skills to write and publish various types of content for our clients.

As our content overlord you’ll write marketing copy and promote client content on social media, web pages, blogs, emails, and other collateral.

We’re looking for someone creative, organized, and enthusiastic – who possesses both a sense of urgency and humor in equal measure.

Success in this role will be determined by the value of content created and the engagement created for our clients across all platforms

Why you should work for
CHANGE HVAC Marketing:

  • Comfortable, friendly, positive office environment
  • Culture of inclusiveness, consensus, and valuing everyone’s contributions
  • Flexible hours and remote work opportunities
  • Opportunity for advancement

Qualifications:

  • Excellent verbal and written communication skills
  • Understanding of marketing strategies and practices
  • Strong interpersonal and customer service skills
  • Keen attention to detail
  • Working knowledge of social media networks such as Facebook, Twitter, Pinterest, Instagram, Google, and other digital media networks
  • Excellent multitasking, time management, interpersonal, presentation and communication skills

Benefits:

  • Simple IRA with employer match
  • Flexible schedule
  • Health insurance
  • Paid time off

Responsibilities:

  • Write well-structured drafts using digital publishing platforms
  • Edit and proofread written pieces before publication
  • Promote content on social networks and monitor engagement (e.g. comments and shares)
  • Stay up to date with industry-related news sources
  • Identify customers’ needs and recommend new topics
  • Coordinate with Account Manager and design teams to illustrate articles
  • Stay up to date with latest digital/social media best practices and technologies, including digital/social media tools and analytics
  • Social Media – collaborate on social media strategy; responsible for consistent content creation and execution of social posts on LinkedIn/Instagram/Twitter/Facebook as well as blog posts and longer-form content
  • Marketing Assets – update marketing/sales collateral as needed as well as develop new assets from scratch including brochures, flyers, info graphics, video scripts
  • Email Marketing – write compelling content for email marketing campaigns
  • PR- write press releases/announcements
  • Website and Landing Pages – create, maintain and update website and landing page content as needed
  • Blogs – create and distribute
  • Brand – adhere to and protect brand guidelines to ensure brand consistency across all marketing channels
  • Liaise with other team members to accomplish the client’s goals
Experience:
Social media marketing: 4 years
Writing skills: 4 years
Education:
BA in Marketing or Communications
Work Location: Skaneateles, NY
CHANGE HVAC Marketing is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation or any other protected category.
 

Please provide resume, cover letter and salary requirements via email. No phone calls.

Compensation: DOE, please forward salary requirements.

COVID-19 considerations: Vaccination required for in-office positions