Be an Agent of CHANGE

By definition, an “agent of change” is someone who recognizes an opportunity to improve things for others, and takes action. An innovator, who isn’t afraid to think outside the box because they don’t even see the damn box. They only see a chance to make things better, and they take it.

Are YOU the CHANGE we’re looking for?

Open Positions

Bookkeeper (Skaneateles)

CHANGE HVAC Marketing is a small but growing boutique firm looking for a sharp, focused, and experienced bookkeeper. If you’re the type of accounting ace who can juggle multiple projects, chase down AWOL receivables, and grab the phone, all while keeping the AR/AP machine running, then you’ll rock this position.

You’ll work independently, but will interact daily with your co-workers to keep us all on track and our projects on budget.

We’re a friendly, supportive, passionate group of professionals. We work hard, disagree, fail forward and laugh with each other on a daily basis. Clearly we’re biased but, truly, it’s a really nice place to work.

Here are the details:

Responsibilities:

  • Perform customer billings and review for accuracy
  • Input payables and verify vendor invoices
  • Provide analysis and reports to the team as requested
  • Monthly reconciliation of all accounts
  • Interacting with management, employees and vendors
  • Perform scanning, filing, typing, and data entry of accounting and business office records
  • Maintain strict confidentiality of clients, staff and of fiscal records
  • Manage billing related customer inquiries and update records
  • Perform collection calls as needed
  • Prepare payroll for service provider
  • Process vendor payments and maintain vendor relationships
  • Maintain office supplies to ensure smooth work flow
  • Perform other duties as assigned by management
  • Answer phones
  • Track staff PTO

Qualifications:

  • BS or equivalent in Accounting
  • 5 to 7 years of prior Accounting experience
  • Comfortable managing multiple priorities without constant supervision
  • Work independently or part of a team when required
  • Meet deadlines and work professionally and cooperatively with a wide range of people
  • Proficiency at QuickBooks

CHANGE HVAC Marketing is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation or any other protected category.

Benefits:

  • Simple IRA, with employer match
  • Flexible schedule
  • Health insurance
  • Paid time off

Why you should work for CHANGE HVAC Marketing:

  • Comfortable, friendly, positive office environment.
  • Culture of inclusiveness, consensus, and valuing everyone’s contributions
  • Flexible hours and remote work opportunities
  • Opportunity for advancement

Please provide resume, cover letter and salary requirements via email. No phone calls.

Job Type: Part-time, with possibility to transition to full time

Compensation: DOE, please forward salary requirements

COVID-19 considerations: Vaccination required

Account Manager (Skaneateles)

We are seeking an in-house Account Manager to service our client base of HVAC dealers and create long-term, trusting relationships. Your role is to manage the day-to-day activity of each account, develop new business from existing clients and actively seek new sales opportunities.

Account management responsibilities include ongoing phone contact with clients, media research, and facilitation of marketing plans. Candidate will work with graphic designers, web programmers and production staff, handling all the logistics required to get the projects completed.

Manage and drive the activity of each campaign. Interact with customers, developing relationships and offering direction and feedback, and providing pricing. Help develop advertising content, social media campaigns, graphics, purchase media and online advertising services. Report on digital progress and assess campaign success or needs for refinement.

Account Managers answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with internal team members to improve the entire customer experience. This position may require occasional travel.

CHANGE HVAC Marketing is a small but growing, well-established niche marketing firm. We are looking for a genuine “people-person” who is aggressive in drive, but approachable, warm, and accommodating in demeanor. Excellent multi-tasking and organizational skills are an absolute must. Excellent phone personality and communication skills are essential. Sense of humor is highly recommended!

If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d love to meet you.

Why you should work for CHANGE HVAC Marketing:

Comfortable, friendly, positive office environment
Culture of inclusiveness, consensus, and valuing everyone’s contributions
Flexible hours and remote work opportunities
Opportunity for advancement

Responsibilities:
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Provide accurate pricing to maximize profits
  • Develop trusted advisor relationships with clients
  • Ensure the timely and successful delivery of projects according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to your accounts
  • Develop new business with existing clients and/or identify areas of improvement
  • Forecast and track key account metrics
  • Prepare reports on account status
  • Assist with challenging client requests or issue escalations as needed
Skills:
  • Proven work experience as an Account Manager or relevant role
  • Knowledge of social media monitoring and maintenance
  • Proficient with CRM software, PPT, Excel
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • Minimum 3 years Account Management experience.
  • BA/BS degree in relevant field. Education is important, but ATTITUDE is everything.
  • Knowledge of HVAC industry is a big plus!
Benefits:
  • Simple IRA with employer match
  • Flexible schedule
  • Health insurance
  • Paid time off

CHANGE HVAC Marketing is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation or any other protected category.

Please provide resume, cover letter and salary requirements via email. No phone calls.

Employment Type: Full-time

Compensation: DOE, please forward salary requirements. Health insurance, Paid time off, Professional development assistance, Retirement plan, Bonus pay.

COVID-19 considerations: Vaccination required

Digital Product Specialist (Orlando)

Our mission is to change the home services industry one small business at a time. Our focus is on our team’s growth and success.

This challenging, fast-paced position is best suited for people who like to do six impossible things before breakfast. The ideal candidate welcomes a challenge and enjoys solving problems.

CHANGE HVAC Marketing is seeking a full-time Digital Product Specialist. As a member of the Digital Marketing Department, the Digital Product Specialist sets up, manages, and reports on digital product accounts at the direction of the Digital Marketing Manager. This includes interacting directly with ad serving platforms like google and Hulu, placing and supervising digital orders from our white-labeled partners, and working directly with live websites and social media accounts to facilitate needed metadata changes and reporting.

Your career at CHANGE HVAC focuses on growth and learning. Success is measured not just by performance data but also by personal growth and dedication to our mission.

Responsibilities:
  • Learning, growing, and never standing still.
  • Helping our clients grow their companies using online marketing.
  • Supporting your team members.
  • Supporting our diverse, fun, and forward-thinking culture, so we succeed together.
Skills:
  • A conceptual understanding of SEO, PPC, Social Media, Email Marketing, and Online Video as an advertising platform
  • Solid written and verbal communication skills
  • A love of Technology
Benefits:
  • Work from home. (A transition to in-house employment may be required for advancement.)
  • Potential for fast career growth
  • Paid vacation, personal days, and holidays
  • Simple IRA Plan with employer contributions
  • Supportive, fun work environment

CHANGE HVAC Marketing is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation or any other protected category.

Please provide resume, cover letter and salary requirements via email. No phone calls.

Employment Type: Full-time.

Compensation: DOE, please forward salary requirements. Health insurance, Paid time off, Professional development assistance, Retirement plan, Bonus pay.

COVID-19 considerations: Vaccination required