Keep ’em happy
November 20, 2019
HVAC Happy Calls It’s Friday morning. You grab your second cup of coffee of the day and sit down to make a “happy call” to
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HVAC Happy Calls It’s Friday morning. You grab your second cup of coffee of the day and sit down to make a “happy call” to
Tricking the System Never Works Guest Blogger: Erika Feinberg, President, RevuKangaroo & Leadership Jams Did you know there are call centers in India that specialize
Don’t Heckle Nice Ladies Many years ago, when I was new to public speaking and teaching, I was asked to give a marketing talk at
People Don’t Read Positive Reviews Written by: Jeannie Steinbuch, Digital Sorceress Eek! An irrational customer just left you a 1-star review. Hey, it happens to